Tech student prepares for airline internship in Dallas

By Elizabeth Mercer

Lauren Dowden, a junior at Louisiana Tech University, has recently accepted an internship for the summer with Southwest Airlines.

Dowden received this internship by applying through LinkedIn. The interview process consisted of two separate interviews. The first one was with just a recruiter and the second one was a Microsoft Teams call with six people total. She was able to talk to all the people in charge of the different supply chain departments. 

The internship she has accepted is called Supply Chain Management Tech Ops. Dowden will be working at Southwest’s headquarters at Love Field in Dallas, Texas. She will reside there for 12 weeks while working 40 hours per week. Sometimes she will work from the facility while other times she will work remotely. 

“I love how I’m getting to experience a new role in supply chain,” Dowden said. “I had a job as a purchasing analyst, but now I get to do even more.” 

Her main task will be working with the supply chain departments to help make tactical decisions about how to support internal and external stakeholders to identify cost saving opportunities, source high quality products and services, help maintain schedules with certain programs and help develop good strategies to make a better supply chain. 

Some of Dowden’s responsibilities include working with multiple groups to gather information to guide decisions that will better Southwest Airlines, compare and analyze bids from proposals, build and refine department process flows, coordinate completion of certain projects, and much more.

Dowden will be working a lot with the inventory management and tooling team. This team is over all of the store and line locations, inventory, tools auditing, quality discrepancy, research and adjustments on parts, shelf life, and movement of capital assets. It makes sure that everything is up to date and that all the policies, systems, and procedures are working properly. 

“I think I am most excited about trying something new and going somewhere new,” Dowden said. “I love Dallas and being able to visit, but now I get to live there all summer.”


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