An Everyday Excellence winner is a person who regularly goes above and beyond in doing their job. This person chooses to give it his or her all in a way that brings positivity to his or her fellow man. The Ruston-Lincoln Chamber of Commerce awards the 2021 third-quarter honor to Marquita Millican at the LA Department of Motor Vehicles in Ruston.
Millican was nominated by Amy Stegall because her recent trip to the DMV was very much not what she had expected.
Stegall said, “I am a big believer in shout outs when people go and above beyond! I was dreading a recent DMV visit – but I made my appointment online and was amazed at the speed of my visit and amazing customer service! When Marquita Millican was finishing for the day, she realized there was a mistake in my paperwork. That afternoon she called and explained everything to me and that she would get it fixed. She went out of her way to correct it and even contacted the dealership. All I had to do was show up the next day and pick up the correct document. Due to my own busy week, I didn’t make it by until days later. I walked into a full lobby – but Marquita quickly recognized me and handed me my packet. I am so thankful for her and truly had an amazing experience. So-if you’re needing to the DMV, make your appointment online at www.expresslane.org for the Ruston office and tell the ladies hello for me!”
Judy Copeland, Chamber President and Chamber Vice Chair of Community Development, Elizabeth Turnley, with the assistance of the DMV Manager, Paula Williams, surprised Millican to thank her and award her for her excellent customer service.
“We want everyone to walk away having had a good experience,” Millican explained.
In addition to a yard sign proclaiming, “Everyday Excellence Winner Works Here” and a certificate of appreciation, Millican received a $25 gift card KaCeeDillas, a gift & free visit from Ruston Community Men’s (& Women’s) Shed, a 3-month fast pass from RocketFast Car Wash, and a $50 gift card from Trio’s Dining – Ruston.
Post your nomination for everyday excellence on Facebook @RustonChamber or email to email@example.com.
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